This Privacy Policy describes how VentureKey LLC ("VentureKey," "we," "us," or "our"), a Texas limited liability company headquartered in The Colony, Texas, collects, uses, discloses, and protects information in connection with our websites, products, services, and digital communication channels, including those operated by our subsidiaries and product platforms such as A.T.L.A.S. OS, Utility Connect, VentureKey Capital, and WeRepRx (collectively, the "Services").
Information We Collect
We collect the following categories of information:
- Contact information such as name, email address, phone number, and company name when you contact us, submit a form, or request information.
- Account information required to register for or use our Services.
- Communications data including the content of messages you send to us or our Services through web forms, email, SMS, MMS, voice, or chat.
- Usage and device data such as IP address, browser type, operating system, referring URLs, page interactions, and timestamps.
- Cookies and similar technologies as described in our Cookie Policy.
- AI interaction data including prompts, inputs, and outputs exchanged with our AI-powered Services (such as A.T.L.A.S. OS).
- User-submitted content that you choose to provide.
How We Use Information
- To operate, maintain, and improve the Services.
- To respond to inquiries and provide customer support.
- To send transactional, service, and operational communications.
- To send marketing or promotional communications where permitted by law and with appropriate consent.
- To detect, prevent, and address fraud, abuse, security, and technical issues.
- To comply with legal obligations and enforce our terms.
- To train, fine-tune, and evaluate our AI systems in accordance with applicable law and only where permitted.
SMS, MMS, and Voice Communications
Where you provide prior express consent, VentureKey LLC and its platforms (including A.T.L.A.S. OS) may send you SMS, MMS, or voice communications related to the Services. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message, or contact us for assistance by replying HELP. Carriers are not liable for delayed or undelivered messages. We do not sell or share mobile opt-in data or consent information with third parties or affiliates for marketing purposes.
Third-Party Service Providers
We share information with vetted third-party providers that perform services on our behalf, including hosting, communications, analytics, customer support, payment processing, and AI infrastructure. These may include providers such as Twilio, Google, Meta, OpenAI, ElevenLabs, and similar vendors. These providers are contractually obligated to handle information consistent with this Policy and applicable law.
Legal Disclosures
We may disclose information if required by law, subpoena, court order, or government request, or to protect the rights, property, or safety of VentureKey, our users, or others.
Data Retention
We retain information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to opt out of certain processing activities. Contact us to exercise these rights.
Security
We maintain administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure.
Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact
VentureKey LLC
The Colony, Texas — United States
Email: Russella@utilityconnect.net